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| PRODUCT FULFILMENT | |
| INFRASTRUCTURE MANAGEMENT | |
| IT SERVICES | |
| SOFTWARE SERVICES | |
| PARTNERSHIPS |
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| IT SERVICES |
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| Service Offerings | ||||||||||||||||
We have identified the services required to accommodate and keep you in step with your ever-changing business requirements. Application Service Offerings |
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| Application Management | ||||||||||||||||
In today's dynamic world, keeping applications up to date and evolving with changing business requirements within ever-tightening budgets is a constant balancing act. Regaining and maintaining control over these applications is a major challenge and at some point implementing and operating software internally may no longer be economically feasible. NetLink Business System's Application Management Service offers a comprehensive life cycle management approach for applications of all types from legacy customer applications to new web-based applications. As the business requirements and priorities change, NetLink Business Systems keeps the applications running, up-to-date and evolving over all phases of the life cycle: |
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NetLink Business Systems delivers high-quality, business-enhancing IT solutions and services to our clients. With a sterling track record for service management, customer satisfaction and retention, NetLink Business Systems delivers application management services through multi-year outsourcing arrangements, allowing clients to focus on business-critical initiatives. |
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| Business and Technology Architecture | ||||||||||||||||
Managing the IT function effectively, as well as efficiently, can be a difficult trade-off. On the other hand, businesses need to cut costs. Decision makers also face the daunting task of removing additional layers of cost from their organizations without sacrificing their ability to compete and deliver services effectively. However, they also need to be nimble and flexible, which means keeping IT continually aligned with rapidly changing business objectives. They need to be sure they are realizing the appropriate return from their IT Investments and that their application portfolio aligned to the business strategy. NetLink Business Systems systematically select, align and manage investments based upon an integrated set of business processes and empowering senior decision makers by giving them a clear view of the organization, detailing the value of their existing and proposed IT investments—both tangible, like hardware spending and less-tangible, like staffing quality—and enables them to make the best investment choices. NetLink Business Systems assesses the contribution and impact an organization's application assets have on meeting business objectives and what needs to be done to improve delivery effectiveness and contributions to the organization.. NetLink will provide the strategic information about the value an application portfolio delivers to the organization's bottom line. It presents options for organizations that can then align their application portfolio strategies with business demands. NetLink Business Systems can help you determine how well your existing applications are meeting your business needs and what needs to be done to improve delivery effectiveness and contributions to the organization. Beyond evaluating the financial return of investments, NetLink Business Systems assesses corporate risk and alignment with overall business strategy; ensuring decision-makers understand the full value of investments. You will benefit from the information, options and recommendations toward your application portfolio and delivery framework performances. |
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| Business Process Management | ||||||||||||||||
Tight economic conditions, increased competition and new business strategies require organizations to look for ways to improve their operational effectiveness. Factors that drive the need for business process change include the need for increased productivity, growth, collaboration, consolidation, new business strategies, regulatory compliance and technology adoption. Tackling these issues requires an organization to rethink and redesign its core processes to support current business goals and optimize existing and future technology investments. This requires an approach that challenges the norms that exist today, leverages the best ideas inside the organization and looks outside for change ideas. Organizations lacking such an approach often miss opportunities to add value to the bottom line. NetLink Business Systems has experience helping organizations envision and build business models that integrate strategy, people, processes, customers, suppliers and technology. Our focused and collaborative approach quickly identifies initiatives that deliver measurable business value. We help clients implement new business and technology designs so they can realize the planned return on investment much more rapidly and efficiently. NetLink Business Systems offers services critical to organizations in the areas of: |
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NetLink can help your organization undergo business process change, significant improving critical performance measures that contribute to new and continued success. |
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| Change Management | ||||||||||||||||
Management challenges at all levels are now so overwhelming, so pervasive, and so mutable, that no one person can encompass them all. In a fast moving global marketplace, indecision about change can prove just as costly as the wrong decision. Organizations need on-going strategic management, rather than a one-time plan. NetLink Business Systems’s Change Management offering provides advice and guidance to client organizations to help identify and understand their management problems and to recommend effective IT and Business Transformation solutions that deliver real business value. NetLink Business Systems works at the enterprise, program, and project levels to support our clients through the full life cycle of their business and information technology investments. From defining an overall business strategy, through planning and structuring the solution, we ensure integration with other business initiatives, effective change management, and the delivery of expected benefits. Change Management is designed to help clients design and manage successful change programs of any complexity and scale. Programs are structured groupings of projects designed to deliver clearly identified business results. Whether encompassing Business Process Reengineering, Change Management or Enterprise Project Management the EPM solution provides the foundation for achieving benefits. The approach and techniques of our solution enable clients to paint a complete picture of all the potential end-benefits of an investment and all the actions needed to get the desired results. Program and Change Management from NetLink brings depth, breadth, and experience to its clients. At a personal level, they gain someone to share the business and IT management challenges with, someone they can rely on for good judgment and sound, practical advice—backed up by a wealth of experience and resources. At an organizational or corporate level, we provide a global partner who brings to bear consistent, proven processes, methodologies, and tools. NetLink helps identify and understand management problems—then we recommend, implement, and stand behind effective business solutions that deliver real business value. |
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| Information Management | ||||||||||||||||
In today's rapidly evolving marketplace, the ability to make fast, reliable decisions based on accurate and usable information is essential to most business enterprises. Organizations generate more and more information than ever before and the ability to transform this information into meaningful, timely knowledge can yield significant benefits to the organization. Information Management is an integrated approach to managing all the diverse knowledge assets needed to plan and run a business. This approach applies all the way from the tactical departmental initiatives to enterprise wide strategies and implementations. NetLink Business Systems strips away the hype and helps customers understand the core issues they need to evaluate in order to make the right decisions to exploit knowledge capital for a competitive advantage. Regardless of whether the knowledge asset you need to manage is a video clip, an HTML page, an office document, a database table, a cube from a data warehouse, or a scanned image, it has fundamental attributes and processes that must be assigned and managed an NetLink Business Systems will ensure that it is indexed and searchable, ideally from one enterprise portal. NetLink will provide you with an effective business intelligence solution so that you can leverage transactional and external data to provide insightful information for intelligent business decisions. An effective business intelligence solution provides information that is specific to your business issue, easily accessible, available in your choice of formats organized to simplify reporting, timely and reliable, consistent across the enterprise and integrated with other relevant data. |
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| Quality Assurance Testing | ||||||||||||||||
Most organizations are facing ever-increasing demands to deliver more value from their software testing initiatives. At the same time, systems are more complex and more critical to the business than ever before. Realizing higher quality in more complex systems on a shorter timeline with a more conservative budget may seem impossible. However, our customers have come to realize that the right mix of strategy, tools, and services can help them meet these seemingly impossible objectives. NetLink Business Systems offers solutions based on all or some part of Testing Processes, Test Validation, Test Verification and Test Automation, that will help your organization realize the multiple benefits of these objectives. NetLink offers a full suite of testing services at the project, strategic augmentation, and outsourced-support levels across a flexible delivery model that integrates on-site, near-shore, and off-shore delivery. The result is a comprehensive testing service offering that provides complete System Development Lifecycle (SDLC) test coverage in a scalable and cost-effective model. Quality Assurance Testing Process |
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Testing Validation Increase both the effectiveness and capacity of testing within your organization. Whether it is on-site, off-shore, or a combination of the two, our Testing Validation services can be offered exclusive of each other or in combination. This allows our clients to “plug in” the services that are the best candidates to effectively integrate within their organization in addition to bring them tangible value. NetLink Business Systems offers: |
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Testing Verification Our Testing Verification services help your organization’s system designers and test engineers to confirm the right software is built and implemented during all phases. This mitigates the risks associated with any software project up to certain extent by putting a proactive plan in place for the early detection and correction of errors. NetLink Business Systems can assist your organization with: |
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Test Automation Many organizations are turning to test automation as a mechanism for cost-effective testing, reduced cycle times and reduced overall effort. NetLink offers the following services to our clients’ test automation initiatives: |
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| Packaged Applications | ||||||||||||||||
Implementing and managing a package solution to ensure that anticipated business benefits are realized and harvested is a complex, expensive and at times a daunting task. As clients struggle with reducing and predicting the ongoing package support and maintenance costs, they need to balance business needs and priorities to support business process improvement and deliver sustainable business value. NetLink Business System's Package Application Services offers a comprehensive approach that covers all aspects of the entire package life cycle to ensure business value is delivered during all phases: |
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NetLink Business Systems works collaboratively with clients to develop a clearly defined path from design through the ongoing management of their package solution with a focus on the defining, measuring and harvesting the business value. Whether clients are running Oracle e-Business Suites, SAP, PeopleSoft, or other commercial off-the-shelf (COTS) applications, or some combination of the above, the business will benefit from NetLink Business Systems's total life cycle approach to reduce the package environment's total cost of ownership. NetLink Business Systems offers clients flexibility and scalability through a global delivery model that facilitates multi-tiered service delivery through onsite, off-site, near-shore and off shore facilities. |
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